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How we handle any personal data you give us

When you join we want you to know exactly what happens with your data, so you can have complete confidence in being one of our valued and cherished subscribers.

The information that we request from you is for one purpose only, to improve your experience and help you get the most out of using the Classerium platform both as a business and/or consumer. To give you even more peace of mind, we look after your data in the right way and never share it with any 3rd parties.

What data do we collect?

This list includes some mandatory data which we request from both subscribers and instructors, in addition to optional data which instructors can enter into their account. Common data for all users:

  • Name and/or company name
  • Email address
  • Location, preferred course language
  • Password which is encrypted (We don't even know it)
  • Details of your transactions on our site (No credit-card info, all handled by Stripe)
  • Date when you signed up, your last login, time spend on the site, uploaded an image, shared referral link, shared links or favored a course
  • General Actions on the site (including: Commented, Watched, clicked, used, attended Webinars)

Additional data only for instructors:

  • Website or portfolio link, if you have one
  • Date when you created/changed/deleted content! Accepted/declined a booking, Webinar etc.
  • Details of mass payments (PayPal) made through our site
  • Social media links
  • Uploaded images

Which providers do we share your data with?

Companies we use to connect with to provide services through our website. For example if you upgrade to Premium we connect with worldwide payment companies such as Stripe to handle secure online payments. Click on the individual company names to view their privacy policies.

Analytics - GTM with Google Analytics and Yandex
Cookies and usage data
Marketing – Facebook, Instagram and Twitter
Cookies and usage data
Advertising - Google DFP, Facebook, Instagram and Twitter
Cookies and usage data
Handling payments – Stripe, PayPal
Data as specified in the privacy policy of the service
SMS (2-step payment verification) - Amazon Web Services
Phone number, usage data
Managing contacts and sending messages - Sendgrid
Email address, usage data
Support and live chat - G Suite (Google) and Helpscout
Email address, cookies, usage data
Access to third-party accounts. These are companies you can decide to use on our website to make certain tasks simpler. Like if you decide to sign up to our site with Facebook, or if you decide to invite your personal contacts to join our site via your own email database.
VK - Various types of data as specified in the privacy policy of the service
SPAM protection - Google reCAPTCHA
Various types of data as specified in the privacy policy of the service
Interaction with external social networks and platforms – Facebook Like button and social widgets, Twitter and Google+
Cookies and usage data

Which 3rd parties do we share your data with?

We do not share your data with any third parties, unless we have your permission or are required by law to do so.

How long do we keep your data?

Your data will be kept as long as you are a user of our site and have not requested that your account and data to be erased.

Where is it stored?

All data is stored on our secure servers provided by Amazon Web Services.

Do we have lawful reasons why we need this data?

The lawful reasons why we need this data are legitimate interests pursued by the company, as established by the GDPR (Article 6).

What do we do with this information?

Analyze user activity to improve our service
Provide a high quality and ultimately useful user experience throughout our site and email communication
We may notify you by email, phone or SMS with important information of relevance to your account, for example if you have been invited to a webinar or if a user / instructor has messaged you. Or in connection with changes and updates to our site, promotional offers, surveys, tips, news etc. Note! That you can always opt out as you wish from receiving this information.

IP addresses and Cookies

IP addresses are stored temporarily for security and spam prevention.
uses cookies to store visitors’ preferences, record session information, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends.
Cookies are text files that are either temporarily stored in the random access memory or on the hard drive of your computer. They generally serve for offering you the services of within your personal settings of each new session, which basically means to give you a better and faster experience more in tune with what you like to see. Cookies are partly stored permanently on your hard drive. You may prevent this by setting your browser accordingly, however you may notice that our website does not run as fast and in the same way to what you would expect.

Technical security

We will report any data breaches and security issues to the data protection authorities within 72 hours of discovery. We will also notify any users directly affected by a breach via email.

How you can control the use and display of your information?

All data that we gather is used to give you and other users the best possible experience on our website.
You have the right to edit or erase certain information about you on your account, but this may result in our site being less useful for you.
You have the right for your account and information about you to be erased from our site. You can do this by requesting your account to be deleted via email at: info@classerium.com
If you want to opt in or out of the emails we send you, You can do this directly in the footer of the email. Certain important emails may still be sent to you, for example if you've forgotten your password, or if we update our Terms and Conditions or Privacy Policy.
You can request to see details of any personal information which we hold about you. If you would like to see this information, please contact us at: info@classerium.com. You will need to provide proof of your identity and we may charge a fee to provide this information unless connected to the EU GDPR guidelines or California Civil Code Section 1798.83. Permitting users of the Service who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail with "California Privacy Rights" or “GDPR” in the heading to: info@classerium.com. Requests of information will take up to 30 days.

Changes to this Data privacy policy

We reserve the right to make changes to this Data Privacy Policy at any time. This page will show a notice that changes have been made. If a user objects to the updated Data Privacy Policy, they should request for their account to be erased and personal data removed.
We hope that this Data Privacy Policy answers any questions that you may have. If you have any further questions, feel free to contact us directly by email at: info@classerium.com

Classerium Corporation is subject to the jurisdiction and laws of the state of Delaware, USA.

This Data privacy policy is an integral part of Classerium´s Privacy Policy and has been updated 24th May 2018.